A fix has been implemented and we are monitoring the results
Posted Apr 02, 2025 - 12:18 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 02, 2025 - 12:05 UTC
Update
We have upgraded our database to a more powerful server machine. We are running tests and hope to get the platform operational soon. We will update this incident report in max 1 hour.
Posted Apr 02, 2025 - 12:05 UTC
Identified
We identified suboptimal SQL queries and are optimizing them.
Posted Apr 02, 2025 - 09:58 UTC
Investigating
Due to heavier-than-expected usage, the server that hosts our database is overloaded. We are working on mitigating the usage spike. Currently platform operations are impaired. We will provide an update on the incident in approx. 1 hour.